System Management

Systems management refers to the centralized administration of the IT (Information Technology) in an organization. The concept covers a broad set of subsystems that are needed to monitor and manage IT systems correctly.

Managing IT systems is essential for organizing and running your business. Good system management is the backbone of an IT-based organization.

When implemented effectively, it makes the delivery of IT much easier, making the employees adapt faster and be more productive.

System Management services:

• Application Monitoring. The Application Performance Management (APM) is a subset of the Systems Management. It deals with the monitoring and management of the performance of applications. This subset helps detect complex problems, deals with life cycles, and level of service.
• Asset Inventory. To keep a record of hardware or software assets. This subset helps in asset lifecycle management, keeps a record of hardware, including firmware, versions, OSs, and their licenses. For software asset inventorying, it keeps versioning, patching, and licenses in control.
• Log Management and Performance Analytics. This helps manage the overall performance of the systems through log analyzing. It helps you collect, correlate, and analyze the system’s data to give you an insight into the performance.
• Network Monitoring and Management. Includes monitoring of network devices, such as routers, switches, wireless access points, and endpoints. Network monitoring helps managers identify failures quickly and improve performance accordingly.
• System Administration Monitoring and management of servers, storage, databases, virtualization, cloud, printers, PCs, and mobiles. This subset gives you full administration over systems configuration and disaster recovery and backups.
• IT Security and Compliance Security information and event management. This system administers the running of anti-virus and malware tools, intrusion detection, data loss, and prevention systems and helping with any regulatory compliance.
• Automation This might include automated backups and restores, automated workloads, or desired configuration states. A network automation software can also give you insights into faults, performance, availability, bandwidth, and IP address management.
• Help and Service Desk Management Some benefits of this service are the ability to create and track issue tickets from a single place and have an IT expert solve them. IT teams can track issues, changes, and faulty assets.